Google have recently announced that all display URLs will now appear as lower-case instead of having the options to appear as both and this week they started to roll it out.
Many decisions that Google makes in regards to their AdWords systems I can understand, many I don’t have an opinion on and just think it doesn’t matter, but this one has has really got me confused. Google has said that “by standardizing the look of the URLs on the page, we were able to improve many of our user metrics, including ad click through rates.” Any AdWords specialists worth their salt understand that testing different variants of Ad Text is one of the most important things they can do, and testing the capitalisation of the display URL is part of that.
Looking at some of my best campaigns the ads which converts most are the ones which uses capitalisation Obviously Google have said that they have tested this and it doesn’t matter, completely contradicting the (recently) changed overview of their guide to optimising Ad Text. In that same section they say “It’s difficult to predict what will perform best for you before you actually try it. Test out several versions of ad text to evaluate which one performs the best for your business.” The appropriate phrase their is “for your business”.
Google are not thinking about “Your Business” when making this changes, but they are thinking about their results page. My theory is that Google is trying to blur the line between the organic search results and the sponsored links. Brilliant for us as our ads get clicked, but even better for them as they receive more money.
Obviously Google are a search engine, that is their primary purpose, but when it comes to Google AdWords, they need to realise that they are an advertising agency and making decisions like this without consulting their users or allowing us to make the decisions will only drive people away. Come on Bing, hurry up and grow faster, I look forward to the day when you are the main source of spend for my Pay Per Click clients.